Once you have submitted your application with us, it is assumed and agreed that we will begin the submission process within the timeframe indicated during your application. Should you decide to request a refund after your application has been submitted and completed, you can apply to be considered for receiving a refund of agency application service fees. 69$ - 79$ will be deducted and refund paid if your application is not yet lodged with Immigration, Refugees and Citizenship Canada (IRCC).

If you wish to request a refund, email us at indicating the following:

  • Your reason for the request.
  • Your full names(as appears in your passport).
  • Your unique reference ID.
  • The email used to make the registration on this website.

For multiple requests, please indicate all reference IDs.

All refund requests will be evaluated within 48 hours.

If you need more information, please refer to our: